Amazon Enters Health Care AI Market, Adds Chatbot Tools

Amazon.com Inc.’s cloud unit, determined to take on Microsoft and Google in the burgeoning market for generative artificial intelligence, has unveiled a range of new AI products, including a service that helps health care providers summarize doctor visits and software that let companies create their own chatbots.

Amazon Web Services’ new HealthScribe summarizing tool has already attracted the interest of 3M Health Information Systems Inc., Babylon Health and ScribeEMR, said Swami Sivasubramanian, vice president of database, analytics and machine learning, who announced the new products on Wednesday in New York. AWS is working with partners to get the technology into clinicians’ hands rather than selling ...