AI is Creating More Work for Australia’s Workplace Tribunal

Australia’s Fair Work Commission announced a review of its processes to cope with an influx of cases being lodged with the help of generative AI assistance tools, which it said has contributed to an estimated 70% workload increase over a three-year period.

The steep increase was due to more people self-representing in workplace cases, budget constraints, resourcing challenges and the “proliferation” of GenAI assistance tools, the Fair Work Commission said in a statement Friday.

AI and the other factors are directly impacting its ability to “provide timely, efficient and effective dispute resolution services to the community,” it said.

The Commission’s ...