MoneyGram Accused by New York, CFPB of Unfair Practices (2)

April 21, 2022, 6:48 PM UTC

MoneyGram International Inc. was accused by New York state and the U.S. Consumer Financial Protection Bureau of harming customers by delaying international money transfers and failing to disclose prices and when the funds would arrive.

Dallas-based MoneyGram, one of the world’s largest providers of money transfers, has failed to deliver funds or issue refunds promptly, stranding customers who are waiting for the cash, New York and the CFPB said in a complaint filed Thursday in Manhattan federal court. U.S. remittances abroad total more than $100 billion annually, they said.

“When consumers have complained of remittance-transfer errors, MoneyGram has repeatedly failed ...

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