“In short, this individual’s intent was to break in and steal data, and they succeeded,” Chief Executive Officer
The breach, the fourth that has compromised T-Mobile customer records in as many years, involved personal information including names, dates of birth, Social Security numbers and driver’s license information. Sievert said the company is working with law enforcement and can’t share further details of what happened.
The theft involved the records of more than 13 million current customers, along with more than 40 million prospective customers who had applied for credit with the company, and 667,000 former customers, according to a company
“The sheer number of massive data breaches is a clear sign that something’s not right in the land of magenta,” said Tammy Parker, an analyst with GlobalData, referring to the T-Mobile brand’s signature color.
T-Mobile shares were little changed at 9:51 a.m. in New York.
T-Mobile was hacked twice last year, and in 2018, about 2.5 million customers had their data
A person on social media claiming to be a 21-year-old American living in Turkey has taken credit for the hack,
Bloomberg was unable to confirm his account.
T-Mobile could face fines if it is found responsible for security lapses.
In 2017, Equifax had a massive breach that affected 163 million people. It was later fined $700 million by the
“T-Mobile has an extremely loyal customer base, and that will be a benefit through this crisis,” Parker said. “But T-Mobile needs to reassure its customers, potential customers, regulators and lawmakers that it is not only taking cybersecurity seriously but that it is rapidly fixing the problems to prevent this from happening again.”
(Updates to add shares in sixth paragraph.)
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