Privacy Complaints Piling Up at Education Dept., IG Warns (1)

Nov. 28, 2018, 10:10 PM; Updated: Nov. 28, 2018, 11:25 PM

A backlog of student privacy complaints, some older than two years, have languished at the Education Department due to a lack of resources and inconsistent internal processes, according to a new report from the department’s inspector general.

The report focused on the department’s privacy office, which handles complaints about violations of the Family Educational Rights and Privacy Act, more commonly known as FERPA, which covers both pre- and post-secondary students.

Violations—such as a school or college inappropriately releasing personal data on a student or not allowing a student to view and correct their record—can lead to “significant ramifications for students” ...

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