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IRS Report: Assessment of Free File Program (IRC §6011)

Oct. 9, 2019, 8:19 PM

Independent assessment of IRS Free File Program posted October 9. The IRS hired MITRE Corp. to assess the program that is a consortium of companies in conjunction with the IRS to allow taxpayers with incomes of $66,000 (for 2019) or less to file income tax returns for free. Stakeholders, including IRS leadership, were interviewed and document reviews were performed to assess the IRS Free File program’s alignment to objectives, performance, and the IRS management and oversight functions. Recommendations for overall improvements to the Free File program, potential enhancements to the memorandum of understanding, and improvements to usability of IRS.gov and...

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