The Government Accountability Office identified five new priority recommendations for the IRS, including a suggestion that the agency be more transparent about its backlog of unprocessed tax documents.
The recommendations, outlined in a recent letter released Monday, cover a range of agency activities, including cybersecurity and audit effectiveness. The five new recommendations all relate to either improving taxpayer services or reducing tax fraud.
- One of the new policy suggestions, initially made in an April watchdog report, is for the IRS to estimate a time frame for resolving its correspondence backlog and communicate that information to the public.