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Southwest Air Bumps Hiring Goal 16% in an Effort to Cut Delays

Aug. 30, 2021, 7:33 PM

Southwest Airlines Co. increased the number of workers it wants to hire by 16% to 5,200, part of an effort to ease flight disruptions and reduce overtime, even as the carrier pares service.

The airline wants to add the new employees by the end of November to reduce delays and cancellations, Chief Executive Officer Gary Kelly said Monday in a message to employees. It has already hired 1,500 new workers toward the goal. The new target, boosted from one set Aug. 18, is intended “to support our future growth,” he wrote.

While Southwest hasn’t fully detailed its plans to cut ...

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