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Zendesk Beats Investor Sales Capability, Breach Suit, for Now

Nov. 10, 2020, 8:16 PM

Zendesk Inc. fought off a would-be class suit accusing it of misleading investors after a federal judge in California dismissed the case, although the lead plaintiff will have a chance to fix problems with the complaint.

The San Francisco-based customer service software firm’s investors failed to allege a material misstatement or omission or demonstrate intent, the U.S. District Court for the Northern District of California said.

Zendesk allegedly misled investors about its true performance and sales capabilities abroad and its data security. The investors didn’t identify any false statements or misleadingly omitted material facts to support their allegations about ...

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