Bloomberg Law
Dec. 8, 2015, 2:00 PM

Allstate GC: Law Firm Rates Are Way Too High

Blake Edwards

It’s not hard to find a general counsel to complain about law firm billing rates, but in a recent interview with Big Law Business, Susie Lees, who’s been at the helm of the Allstate Corporation’s legal department since 2012, sounded especially frustrated.

“As an industry, or a profession, there isn’t a lot of conversation about winning and losing, success fees, or maybe things didn’t go so well, so the law firm doesn’t get paid,” Lees said. “The industry is really unique, in that sense. It used to be tough to explain, but it’s gotten incredibly difficult to explain fees to business ...

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