The companies are two of the biggest firms charged with handling payments on the $1.6 trillion federal student loan portfolio and administering programs like Public Service Loan Forgiveness. Warren (D-Mass.) said in a Tuesday hearing that those companies were responsible for systematic failures affecting student loan servicers.
“The federal government should absolutely fire Navient. And because this happened under your leadership, Navient should fire you,” she said. “But the problem is bigger than that.”
Warren said federal...